Webcast: How to Create Damn Good Job Aids and Other Mobile Support Tools

Hosted by the ATDNYC Performance Support and eLearning SIGs

Imagine...

• Converting a one-week training course to only one day while simultaneously increasing performance proficiency by 50%
• Reducing error rates from 10% to 1% without the cost of additional training
• Enabling an inexperienced group of technicians to troubleshoot a system at the same level as experts. 

In this webinar, you will learn a seven-step design-thinking process that will guide you through the process of designing and building world-class job aids. You'll also examine tools you can use to facilitate their development, such as JobAider, Peregrine's new mobile performance support app, .

You will:

• Learn the secrets of how to recognize and create useful, exemplary job aids—job-aids that deliver measurable impact.
• Learn what great performance support tools are and why they’re important.
• See up-close some exemplary job aids in use in corporations today.
• Walk through the development of a powerful web-based decision-making tool that a global pharmaceutical company deployed to help members of a safety communications team reduce risk by responding to adverse events faster and with greater confidence and accuracy.

• a free copy of Peregrine's JobAider app to download and take for a test drive.
• a series of worksheets to support the design process used in the session.

At the end of the session, participants will be able to:

• Explain what an exemplary job aid is and why it's important .
• Apply four criteria to help answer the question: Should I use a job-aid in this situation?
• Follow a seven-step process to design and create world-class performance support tools.
• Explore the uses of mobile performance support apps—including downloading and using an example out in the market today.

Agenda: 
1:00 pm -- Login and greetings
1:05 pm -- Presentation (Virtual only) 
2:30 pm - Meeting end

Costs: $0 for members, $15 for non-members
Registration Deadline and Requirements: Register by Tuesday, 5/21. 

Speaker Info: Russ Powell and Joe Halpin

About Russ Powell Principal Consultant, Workforce Development, Peregrine Performance Group 707-324-3122, russ@peregrinepg.com  As a workforce development consultant, Russ Powell has been designing, developing and facilitating training programs and other performance improvement interventions for over 20 years.       Russ began his career in hospitality and then moved to a telecommunications company where he developed a reputation as a top-notch training consultant who excelled in helping leaders in sales and customer service find more and better ways to keep their customers and win against the competition. Russ has worked in many fields including high-tech, military, pharma, bio-tech and energy.      Notable achievements in Russ' career include his work with the United States Coast Guard and Oracle/Sun Microsystems. His work with USCG led to multiple awards for Outstanding Human Performance Interventions from the International Society for Performance Improvement (ISPI). And at Oracle/Sun, his project team enabled company-wide adoption of new account planning methods and won a gold Excellence in Learning award from Brandon Hall Research.       Today, at Peregrine, Russ works with business leaders on practical ways to improve the design and development of training and other performance improvement interventions including live- Page 2 of 3 virtual training, job aids, instructional games, and eLearning. He holds degrees in the behavioral sciences from Georgia State University and Loyola University. Russ is also an avid musician, juggler and photographer.

About Joe Halpin  Principal, Workforce Development Consultant, Peregrine Performance Group 707-824-8553, joe@peregrinepg.com Joe Halpin through his work in the field of human performance technology, has been helping business leaders get results for over 20 years. Joe began his career with the California Society of Certified Public Accountants where he developed and managed continuing education for CPAs and other professionals in the financial services industry.      In 1993, he joined Anderson Soft-Teach—one of the pioneer organizations of the technology-delivered training movement—where he helped design and develop the award-winning SmartCourseware line of training products and the SmartTrainer eLearning delivery platform.      Joe left Anderson Soft-Teach in 1997 to co-found Rapid Performance Systems (RPS). At RPS, he and his team developed the award-winning Sherpa Learning Platform. Joe led the implementation of the company's strategic plan with a focus on the development of technical and operational infrastructure.      Today, Joe is a principal of Peregrine Performance Group and helps organizations in many industries and of many sizes design and develop performance solutions that align with business objectives. Joe holds a Master of Arts in Instructional Technology from San Francisco State University and a Bachelor of Science in Corporate Communications from Ithaca College.

SIG Co-Chairs:
Hal Christensen, hal.christensen@atdnyc.org
Malu Schloss, malu.schloss@atdnyc.org