NOTE: Member registration opens on April 29 and non-member registration opens on May 14.
Program Description:
In today’s complex and rapidly changing environment, it is necessary to collaborate with others and work across departments, geographies and teams to get things done; oftentimes without the formal authority or title to do so. Influencing is a key skill required to operate under these conditions. In this Influencing for Results workshop we will focus on what it takes to influence other people to create win/win outcomes through partnering and planning.
If we want to manage up, persuade a key stakeholder, or influence a decision for an internal consulting project, then we must be able to understand what influencing is and how to do it effectively. Influencing at its core is about moving people from resistance, to compliance, and ultimately when done well, to commitment; meaning they are all in with their heads, hands and hearts. Most people believe that individuals are born with a natural charisma and the ability to persuade others; however being able to influence others is a set of skills and attitudes that anyone can develop.
The ideal approach is one of creating a shared vision and then motivating others to achieve it while creating win/win outcomes. It takes pushing through our comfort zone and planning so we do more than offer advice or take control and truly understand what it takes to get a successful outcome.
Key Takeaways
In this workshop participants will learn:
* What Influence is and why it’s so important in today’s business environment;
* The difference between persuasion and influence and how both are necessary and important;
* How individuals can enhance their own leadership presence to strengthen their ability to influence;
* The six components of credibility and how to manage and increase credibility for effectiveness;
* A framework and 5-step model for holding influencing conversations that result in win/win outcomes
* Tools and tips including an influence planner and strategies for overcoming resistance
About the Presenter: Suzanne Coonan, MS, SCC
Suzanne is an accomplished Executive Coach, Leadership Development Consultant and Human Resources Leader with 20+ years of success in partnering with all levels to lead strategic workplace initiatives and provide solutions that help organizations and individuals achieve results. Formerly a VP of HR at an MBA School, Suzanne is now an executive coach who partners with high-performing, high-achieving leaders to navigate challenging and complex environments, advance their careers, find more meaning and balance in work and life, and reach their highest leadership aspirations.
Suzanne is also a skilled speaker and facilitator on leadership and career development and has presented to hundreds of business leaders at major US and Fortune 500 companies. She has an MS in Positive Organization Development & Change from Case Western Reserve University, a Bachelor’s in Organizational Behavior from Northwestern University, is a graduate of the advanced coaching program at Coach University, and a Marshall Goldsmith Stakeholder Centered Coach (SCC).
